![]() Related: 9 Benefits of Having a Business Management Degree 4. Supplementing your retail experience with a formal education could help you become a competitive candidate. Sales, marketing and business management are all relevant majors to consider. Having either an associate's degree or a bachelor's degree in a business or retail-related field can teach you more about management concepts. Related: What To Wear for a Retail Interview 3. Reflect on your priorities to determine the right retail environment for you. For example, you might want to work in a small local shop to stay connected with your community, or you may want to work for a national chain to access a wider network of colleagues. Consider the type of retail store you want to work in, too. Roles to pursue include a cashier, sales associate, stocker, bagger or department personnel. Gain retail work experienceĮntry-level positions in retail can teach you necessary skills such as customer service, organization, marketing, leadership and teamwork while building a professional network. High School Diploma: What's the Difference? 2. ![]() Completing high school may also help you refine your organizational and leadership skills, which are useful in retail management. It might be wise to complete your education before pursuing a managerial role. Graduate from high school or earn a GEDĪ degree isn't usually a requirement for an entry-level retail position, but a high school diploma or equivalent is often important for managers. Here are the key steps to becoming a retail manager: 1. Related: 12 Retail Jobs That Pay Well How to become a retail manager Scheduling staff to support customers on the sales floor, attend to the cash register and unpack shipments Hiring, training and supervising sales staffĬreating daily sales reports outlining profits, customers and any loss Ordering products from suppliers to maintain the right amount of inventory Organizing merchandise according to sales goals Keeping proper records of products coming into or leaving the storeĮnsuring the store is clean, visually appealing and easy to navigate Mitigating loss and protecting merchandise from theft or damage Retail managers are responsible for a variety of tasks, including: These professionals manage teams of store associates, ensure the store has the necessary items it needs and handle the visual presentation of merchandise. Retail managers are store leaders who enact retail management strategies and techniques to help a store meet its goals. ![]() Related: 4 Steps To Improve Operations in Retail What are a store manager's responsibilities? Sales: Using pricing strategies and customer service skills to meet organizational sales goals and grow revenue Store layout: Controlling the store environment with lighting, temperature, visual displays and product placement to make merchandise look appealingĬustomer service: Answering customers' questions, helping them find the right items, resolving disputes and building loyalty Human resources: Supervising, training, hiring and developing staff members Payments and accounting: Documenting and overseeing the store's financial accounts Offline and online storefronts: Managing e-commerce and brick-and-mortar sales Warehouse operations: Coordinating storage and transportation of goods at an offsite warehouse Inventory management: Ensuring the store is stocked according to customer demand and communicating with suppliers Here are some of the areas retail management focuses on: They also may help teams stay aligned, progressing toward common goals. These practices aim to build customer loyalty and improve efficiency. Retail management is a process that store leaders participate in to encourage sales, enhance store associates' performances and exceed customers' expectations. In this article, we discuss retail management, the responsibilities of a retail manager, how to become a retail manager and 10 retail management positions to consider. Understanding what this career entails may help you decide if you're interested in pursuing a management role in the retail industry. ![]() Retail management involves many responsibilities, and there are often multiple managers sharing these duties to help optimize a store's operations. If you're passionate about guiding teams toward achieving success and using your sales skills to increase revenue, you might enjoy working in retail management. ![]()
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